Surveys & Focus Groups

Surveys & Focus Groups


Finding Clear Solutions

A CMA Survey opens the lines of communication between the board and the membership. It enables the board to assess member satisfaction levels with all aspects of club activities and helps identify priorities for future improvements. It also lets the members know that their opinions count and builds support and encouragement for both short- and long-range planning.

Our surveys are designed to fit the needs of your club. Whether you’re struggling with funding issues, specific departmental or management satisfaction levels, policy changes, or any combination of tough decisions, we can help you get the information you need to make the right decisions. Too often a club’s decision makers are influenced by the “vocal minority.” One of the best ways to validate the opinions of the membership as a whole is through a targeted Membership Survey. The information provided by your members through the survey process will enable the board to make decision and move forward.

Investing in the Future

At Club Management Associates, we know how to ask the right questions and interpret the answers. Our consultants not only bring objectives to the process, but they also facilitate open, forthright discussion and keep the dialogue moving forward to achieve effective long-term results.